In addition to the Client Science book, lawyers and law students may be interested to read the following articles (the first in the nature of a supplemental chapter) designed to address challenges in interviewing and counseling clients:
M. Aaron,“Client Science: Advice for Lawyers on Initial Client Interviews” (2013).
D. Golann, “Death of A Claim: Delayed Loss Reactions“, a condensed version of the article by Professor Golann, “Death of a Claim: The Impact of Loss Reactions in Bargaining,” Negotiation Journal, Vol. 20, No.4 (October 2004).
M. Aaron, “Finding Settlements with Numbers, Maps, and Trees,” in The Handbook of Dispute Resolution, M. Moffit and R. Bordone, eds. (San Francisco: Jossey Bass, 2005) 202-218.
Those interested in practicing applications of the advice in the Client Science book are welcome to download the vignettes on working with client emotion and client psychology.
You are also welcome to browse the pages for Course Participants on this website where you will find full case simulations and other materials.